Restore Method of Care Canada

A Community Caring for People in Need

Call 1-888-828-9842

This page is for Restore Care Planners. Here you will find links to the forms you will need as you engage with our Clients, as well as a list of community resources that may be helpful as you work with Clients.

 

Client Engagement Forms

 

Quick Helps List for Care Planners

General Help

Name of Organization Phone Number Email Website Description
Access York 1-877-464-9675 accessyork@york.ca Contact for first and last months rent, they will make appointments and connect York Region to many kinds of resources.
Ontario 211 211 https://211ontario.ca/ Free helpline that connects you to community and social services in your area 24 hours a day, 365 days a year, in over 150 languages.
Resources Around Me https://apps.kidshelpphone.ca/resourcesaroundme/welcome.html A very helpful website that can connect you quickly to many resources

 

Addiction

Name of Organization Phone Number Email Website Description
Addiction Services for York Region 905-841-7007

1-800-263-2288

www.asyr.ca/ A non-profit agency that supports change in the lives of individuals, their families and communities related to substance use and gambling.
Alcoholics Anonymous 416-487-5591 (24/7 Helpline)

1-877-404-5591

1-866-831-4657

An anonymous 12‐step fellowship program for men and women who have a drinking problem.
Al-Anon Family & AlaTeen http://al-anon.org/al-anon-in-ontario Anonymous 12‐step fellowships aimed at providing support to those affected by a relative or friends drinking.
ConnexOntario (Drug and Alcohol) 1-800-565-8603 connexontario.ca Provides free and confidential health services information for people experiencing problems with alcohol, drugs.
ConnexOntario (Problem Gambling) 1-888-230-3505 connexontario.ca Provides free and confidential health services information for people experiencing problems with gambling.
COPE

(Community Mental Health and Addictions Crisis Response Service)

1-855-310-COPE (2673) http://www.yssn.ca Mental Health (24/7 Mental health line)
DART (Drug and Alcohol Registry of Treatment) 1-800-565-8603 www.dart.on.ca/ Provides free information and a comprehensive database about drug and alcohol addiction services in Ontario.
Drug and Alcohol Helpline 1-800-565-8603 Drugs and Alcohol 24/7 help line
East Metro Youth Services 416-438-3697 http://emys.on.ca/ An adolescent mental health and addictions centre.
Narcotics Anonymous 416-487-5591 (24/7 Helpline)

1-888-811-3887

An anonymous 12‐step‐based fellowship program for recovering addicts.
NarAnon Family Groups http://www.naranonontario.com/ Anonymous 12‐step‐based fellowships aimed at providing support to those affected by a relative or friends drug use.

 

Assault/Abuse

Name of Organization Phone Number Email Website Description
Assaulted Women’s Helpline 1-866-863-0511

416-364-8762 (TTY)

www.awhl.org/ A 24-hour telephone and TTY crisis line to all woman who have experienced abuse. We provide counselling, emotional support, information and referrals.
Kids Help Line 1-800-668-6868 kidshelpphone.ca Provides free counselling, information and referral on anonymous basis to children and youth, 5‐20 years old.
Seniors Safety Line 1-866-299-1011 www.elderabuseontario.com/what-is-elder-abuse/help-for-seniors Provides contact and referral information for local agencies across the province that can assist in cases of elder abuse. Trained counsellors also provide safety planning and supportive counseling for older adults who are being abused or at-risk of abuse.

 

Counselling

Name of Organization Phone Number Email Website Description
Angela Colangelo (Registered Psychotherapist and Marriage and Family Therapist) 647-955-8539 relationship.counselling@gmail.com http://www.angelacolangelo.com/ Provides marriage counselling and family counselling for a wide range of relationship challenges, serving the communities of Stouffville, Markham, Aurora, Richmond Hill, Uxbridge, Pickering and others. Also helps with depression, work and other stress, grief and loss.
Emmaus Counselling Services 416-527-3344 http://www.emmaus.on.ca/ Offers individual psychotherapy (depression, anxiety, family of origin issues); marriage therapy (couple communication skills, skills for conflict resolution); family therapy (helping parents and teens to negotiate better resolutions to difficult family situations)
Kids Help Line 1-800-668-6868 kidshelpphone.ca Provides free counselling, information and referral on anonymous basis to children and youth, 5‐20 years old.

 

Family Help

Name of Organization Phone Number Email Website Description
KIDS Line 1-888-703-KIDS (5437) www.york.ca/wps/portal/yorkhome/support/yr/childrenservices/kidsline Families in York Region who have questions about child care can call toll-free.
CHATS (Community and Home Assistance for Seniors) 905-713-6596 seniorshelp@chats.on.ca Seniors assistance
Child Care Fee Assistance 1-888-703-KIDS (5437) www.york.ca/wps/portal/yorkhome/support/yr/childrenservices/childcarefeeassistance Helps make child care more affordable for low-income families.
Developmental Services Ontario 1-855-277-2121 http://www.yssn.ca/DSO-CER-About-us Has the responsibility to help adults with developmental disabilities access services and supports in their communities.

 

Financial

Name of Organization Phone Number Email Website Description
Christians Against Poverty (CAP) 1-855-214-9191 https://www.capcanada.org/ Offers a money management course that teaches people budgeting skills and a simple, cash-based system
Credit Canada Debt Solutions 1-800-267-2272

905-205-0019 (Markham)

https://www.creditcanada.com/ A non-profit charity providing free credit counselling and debt help, including debt management programs (consolidated debt repayments), and money management assistance.
Credit Counselling Society 1-855-232-4888 www.nomoredebts.org Not for profit group, very good appts. Over the phone for York region
Low-income Energy Assistance Program (LEAP) https://www.oeb.ca/rates-and-your-bill/help-low-income-consumers/low-income-energy-assistance-program Emergency financial help for bills, such as electricity or natural gas bills.  You need to meet certain criteria to qualify for these programs, and must go through one of the intake agencies in Ontario listed here https://www.oeb.ca/oeb/_Documents/EB-2008-0150/LEAP_Utility-Agency_Partners.pdf
Ontario Disability Support Program (ODSP) www.mcss.gov.on.ca/en/mcss/programs/social/odsp/ Provides income and employment supports to people with disabilities. This program is delivered directly by the ministry.  
Ontario Works (OW) 1-877-464-9675 www.mcss.gov.on.ca/en/mcss/programs/social/ow/ Provides income and employment support to people who are in temporary financial need. This program is delivered by municipalities and First Nations.

 

Food

Name of Organization Phone Number Email Website Description
Humanity First 416-440-0346 www.humanityfirstcanada.ca/ Provide food hampers containing non-perishable food items to individuals and families struggling for daily sustenance and delivers to those who are in need and cannot reach a food bank due to physical disability or lack of transportation
Markham Food Bank 905-472-2437 http://markhamfoodbank.ca/ When visiting the Markham Food Bank, you will receive 7-10 days worth of food. This will include canned/packaged food as well as fresh foods like milk, fresh fruits and vegetables or meat when available.
Whitchurch-Stouffville Food Bank 905-847-3988 http://wsfoodbank.com/ The food bank can provide a 3-day supply of food, 2 times a month. They collect and distribute edible goods, house hold supplies, and grocery gift cards.
York Region Food Network (YRFN) 1-866-454-YRFN (9736) http://yrfn.ca/resources/food-banks/ Operates programs, raises awareness and promotes policy changes for increased access to affordable and nutritious food. Also, lists food banks in York Region.

 

Housing (Emergency)

Name of Organization Phone Number Email Website Description
Belinda’s Place (Women’s Shelter) 289-366-4673 Belindas_Place@can.salvationarmy.org http://belindas.nextmp.net/ Offers emergency and transitional housing to homeless women, age 18+ as well as drop in and aftercare services to women at risk of homelessness in the community. Belinda’s Place cannot support women who are fleeing violence and cannot accommodate children. However, they can refer to support services.
Blue Door Shelters

Porter Place (Men’s Shelter)

Leeder Place (Family Shelter)

Kevin’s Place (Youth Shelter)

905-898-1015

1-888-554-5525

info@bluedoorshelters.ca http://bluedoorshelters.ca A non-profit organization located in York Region. They provide safe, supportive shelter and services for people who are homeless or at risk of becoming homeless. They operate three, no-fee, emergency shelters for families, men and youth.
Inn From the Cold 905-895-8889 www.innfromthecold.ca Provides emergency shelter and support services for homeless and those at risk of homelessness. IFTC offers services year round designed to assist with finding housing, employment, volunteer opportunities, mental health and addiction support and other necessities such as hot meals, clothing, laundry, internet, voicemail, showers and personal care items.

 

Housing (Transitional)

Name of Organization Phone Number Email Website Description
Belinda’s Place (Women’s Shelter) 289-366-4673 Belindas_Place@can.salvationarmy.org http://belindas.nextmp.net/ Offers emergency and transitional housing to homeless women, age 18+ as well as drop in and aftercare services to women at risk of homelessness in the community. Belinda’s Place cannot support women who are fleeing violence and cannot accommodate children. However, they can refer to support services.
LOFT 905-642-0606 www.loftcs.org/new-transitional-housing-program-for-stouffville/ A registered charity serving York Region/South Simcoe and Toronto, promoting independence and recovery for individuals experiencing complex challenges including mental illness addiction or homelessness

 

Mental Health

Name of Organization Phone Number Email Website Description
ConnexOntario (Mental Health) 1-866-531-2600 connexontario.ca Provides free and confidential health services information for people experiencing problems with mental illness
COPE

(Community Mental Health and Addictions Crisis Response Service)

1-855-310-COPE (2673) http://www.yssn.ca Mental Health (24/7 Mental health line)
East Metro Youth Services 416-438-3697 http://emys.on.ca/ An adolescent mental health and addictions centre.
Kids Help Line 1-800-668-6868 kidshelpphone.ca Provides free counselling, information and referral on anonymous basis to children and youth, 5‐20 years old.
LGBT Youth Line 1-800-268-9688 A toll‐free Ontario‐wide peer‐support phone line for lesbian, gay bisexual, transgender, transsexual, two‐spirited, queer and questioning young people
Streamlined Access 1-844-660-6602 www.yssn.ca/streamlined-access A referral service that connects individuals, 16 years of age and older, who are dealing with a mental health, and/or addiction issue, and/or dual diagnosis, and are living in York Region or South Simcoe to mental health, addiction, and dual diagnosis services within their community.